Category: Zendesk
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Hacking my first Zendesk + OpenAI integration
I have integrated Zendesk with OpenAI to create a working prototype forworpdress change nax a support assistant. Using OpenAI, I built a custom assistant by providing specific instructions and uploading a knowledge base with Q&A information as attached files. This assistant acts as a virtual support agent. I connected it to Zendesk by setting up…